1. Who We Are
ConfectionCo Bakery is a small artisan bakery owned and operated by Isabel Walker, specializing in handcrafted confections made to order. We are based in Panama City Beach, Florida. We can be reached at hello@confectioncobakery.com or through our website at confectioncobakery.com.
2. Information We Collect
When you place an order or make an inquiry, we may collect:
- Your name
- Phone number
- Email address
- Order details and preferences
- Payment confirmation information (processed securely through Stripe)
3. How We Use Your Information
We use the information you provide to:
- Process and fulfill your order
- Send payment links and confirmations via SMS or email
- Communicate updates related to your order
- Respond to questions or support requests
4. SMS Messaging & Consent
By providing your phone number on our order form, you consent to receive SMS messages from ConfectionCo Bakery. These messages may include payment links, order confirmations, and service-related updates.
- Message frequency varies based on your order activity.
- Message and data rates may apply.
- You may opt out at any time by replying STOP to any message.
- For help, reply HELP or contact us at hello@confectioncobakery.com.
- Your SMS consent and phone number will never be shared with or sold to third parties.
5. Payment Processing
All payments are processed through Stripe, a PCI-compliant payment processor. ConfectionCo Bakery does not store your full payment card details. Please review Stripe's Privacy Policy for more information on how payment data is handled.
6. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only as necessary to fulfill your order (e.g., payment processors) or as required by law.
7. Data Retention
We retain your information only as long as necessary to fulfill your order and comply with applicable legal obligations. You may request deletion of your data at any time by contacting us.
8. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Withdraw consent for SMS communications at any time by replying STOP
To exercise any of these rights, contact us at hello@confectioncobakery.com.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date at the top.
10. Contact Us
If you have any questions about this Privacy Policy, please reach out:
- Email: hello@confectioncobakery.com
- Website: confectioncobakery.com